KYC and AML controls verify identity, prevent fraud, and combat financial crime on the platform. These measures also promote transparency and responsible gaming for the Bangladesh market.

• Fair play supported by consistent checks
• User safety and account protection
• Transparent processes and clear document submission guidance
• Compliance with regulatory requirements in Bangladesh
• Security measures proportionate to risk

Every new account holder must complete identity check before accessing full services. ID verification may be requested at any time to keep personal data accurate and secure.

• Valid government-issued photo ID
• Recent proof of address
• Payment-method ownership confirmation
• Additional document submission where enhanced checks are required

The platform implements AML controls to deter money laundering and illegal activity and to meet regulatory requirements in Bangladesh. Measures are aligned to the Money Laundering Prevention Act 2012, the Anti-Terrorism Act 2009, BFIU guidance, and relevant FATF standards.

• Transaction monitoring and activity review for suspicious activity
• Automated detection rules and alert-based investigations
• Enhanced due diligence for high-risk events or profiles
• Reviews of large, unusual, or rapid transfers
• Risk scoring of accounts, products, and geographies
• Sanctions and PEP screening against applicable lists
• Timely reporting to competent authorities, including BFIU, in line with reporting obligations

Restrictions apply to protect users, uphold fair play, and support AML and KYC effectiveness. Any activity that undermines account protection, personal data integrity, or regulatory requirements is not allowed.

• Multi-accounting or creating accounts for others
• Submitting forged, altered, or stolen documents
• Attempts to launder funds or conceal beneficial ownership
• Manipulating systems or exploiting platform vulnerabilities
• Sharing, selling, or transferring account access
• Using third-party or anonymous payment instruments
• Misrepresenting identity or acting on behalf of an undisclosed person

Breaches of this policy, refusal to complete ID verification, or behaviour linked to suspicious activity may trigger enforcement under applicable law. Actions may be taken proportionate to risk and in fulfilment of legal duties.

Temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users must provide accurate personal data, keep details up to date, and complete verification within requested timeframes. Additional document submission must be provided upon request to support identity check and AML reviews. Only payment methods owned by the account holder may be used for deposits and withdrawals. Suspicious activity should be reported promptly to customer support. Responsible gaming and cooperation with any enhanced checks are required for ongoing account protection and security measures.

Fair play and transparency guide platform operations to protect users in Bangladesh. These principles underpin user safety and confidence across all services.

• Compliance with KYC and AML standards and regulatory requirements
• Confidentiality and protection of personal data
• Ongoing monitoring and swift response to suspicious activity
• Prevention of manipulation, collusion, and unfair behaviour
• User support on safety, identity check, and security measures
• Shared responsibility between the platform and the account holder
• Equal conditions for all users